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Getting started · Guide 1 of 3

Connect your eBay account

Link Stashery to the eBay account you sell from, so it can import your listings, publish new ones and keep them in sync.

Open in Stashery ↗See this feature

What you'll end up with

Stashery linked to your eBay seller account. Settings › eBay will show a Connected badge and "Connected as" your eBay username, and the eBay-powered features — import, publish, sync, sold-price comps — will switch on.

You only do this once. If Stashery ever needs a new permission from eBay (it happens when we add a feature), Settings will ask you to Reconnect — same steps, thirty seconds.

Steps

  1. Sign in to Stashery and open Settings from the menu under your name, then eBay (top right on the website; under More in the app).
  2. Press Connect.
  3. eBay opens and asks you to sign in to eBay. Use the account you sell from, not a buying-only account.
  4. eBay shows a list of what Stashery is asking to do — read your listings, create and edit listings, read your sales and traffic. Press Agree.
  5. You land back on Settings › eBay. It now says eBay account connected. and shows Connected with your eBay username.

What you'll see

Settings › eBay also has a Ready to sell card: whether your account has opted in to eBay business policies, has payment, returns and postage policies, and a dispatch location. If anything is missing, the Selling setup wizard (Finish selling setup) offers to create them for you — it asks you for the postage price you charge and shows you every number before it saves anything. When everything is in place the badge reads Connected · ready to sell.

Stashery remembers that readiness for your account, so you don't have to open the eBay page to check it: an amber dot beside eBay in the Settings menu means something there needs attention.

If something goes wrong

eBay says "Sign in" but nothing happens, or you land on an error page.
Make sure you started from stashery.wyco-digital.com and not a bookmark to an older address — the return trip from eBay only works from the real address.
You pressed Decline on eBay.
From v0.8.0 Settings tells you so and offers Connect again; before that you land on Settings with no message — just press Connect again.
It still says "Not connected" after you agreed.
Refresh the page once. If it still isn't connected, disconnect (if the button is there) and try again; the second attempt nearly always works.
It says "Action needed".
The connection has expired or Stashery needs a new permission. Press Reconnect and agree again — nothing is lost.
You connected the wrong eBay account.
Press Disconnect, then Connect again and sign in to the right one when eBay asks.